Privacy Policy
Last updated: 3 May 2026
Introduction
At Indiviso, we take your privacy seriously. This Privacy Policy explains how Indiviso Real s.r.o. ("Indiviso", "we", "us") collects, uses, shares and protects your personal data when you visit our website, contact us, or use our co-ownership services.
We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Czech and Spanish data-protection laws.
Data Controller
The data controller responsible for your personal data is:
Indiviso Real s.r.o.
Registered office: Příkop 843/4, 602 00 Brno, Czech Republic
Operations office: Calle Suecia 1, Mijas, Málaga, Spain
Contact: info@indiviso.com
Data We Collect
We collect the following categories of personal data:
- Contact details - name, email address, phone number and any message you send through our contact form.
- Account data - if you create an account, we store login credentials, role and activity logs.
- Property interest data - properties you view, save or enquire about.
- Cookies and similar technologies - see our Cookie Policy and the cookie banner for details.
- Usage data - anonymised analytics about how you interact with our site (Google Analytics, only with your consent).
- Marketing data - advertising identifiers and conversions (Meta Pixel, only with your consent).
- Technical data - IP address, browser type, device information and access logs collected automatically by our hosting provider for security and troubleshooting.
Legal Basis for Processing
We process your data on the following legal grounds:
- Consent - for analytics, advertising and non-essential cookies, which you can withdraw at any time.
- Performance of a contract - to respond to your enquiries, manage your account and provide co-ownership services.
- Legitimate interests - to secure our website, prevent fraud and improve our services.
- Legal obligation - to comply with tax, accounting and other applicable laws.
How Long We Keep Your Data
We retain personal data only as long as necessary for the purposes described above: contact-form messages for up to 24 months, account data for the duration of your account plus 3 years, and accounting records for the period required by law (typically 10 years).
Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data ("right to be forgotten").
- Restrict the processing of your data.
- Receive your data in a portable format.
- Object to processing based on our legitimate interests.
- Withdraw consent at any time, without affecting prior processing.
- Lodge a complaint with a supervisory authority (in the Czech Republic: Úřad pro ochranu osobních údajů; in Spain: AEPD).
To exercise any of these rights, contact us at info@indiviso.com.
Security
We use appropriate technical and organisational measures to protect your data, including encryption in transit, access controls and regular backups. No system is fully secure, but we work to protect your information against unauthorised access, loss or alteration.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please email us at info@indiviso.com or write to our registered office in Brno.